Cape Cod: 1-800-227-3263 or 1-508-760-9220 ♦ North Conway, NH: 1-800-752-2538 or 1-508-760-9240

Resort FAQ's



Resort:
Check In Date:
Nights:
Adults:
Kids:

Check In

Check in time is 2 p.m. Check out time is 11 a.m.

Front Desk Hours

The front desk is open from 7 a.m. – 10 p.m. Arrivals outside of these hours must be arranged with resort prior to arrival.

Deposits and Cancellations

First night’s deposit required at time of booking. Cancellations must be received 10 days prior to arrival for refund of deposit, less a $25 administrative fee. All rates are subject to state and local taxes.

Additional Guests

Cots: $20 per stay
Cribs: $10 per stay for a Portacrib (similar to Pack-n-Play)

Blue Rock Golf Course and Golf Schools

The award-winning Blue Rock Golf Course is part of the resort, though you don’t need to play golf to stay at Blue Rock (and for golfers, the course is open to the public and you don’t need to stay at the resort to play the course).

Blue Rock Golf Course offers 18 holes of golf for every skill level and features a restaurant, driving range and full-service pro shop. Private and group lessons, and golf school/lodging packages are available. Learn more about lessons and packages

Wireless Internet Access

Blue Rock has its own wireless network that covers 100% of the public areas and rooms.

Private Beach Access

Guests of Blue Rock may use the amenities and private beaches at any of our nearby waterfront sister resorts.

Pool

Blue Rock’s outdoor pool is next to the restaurant and lounge and overlooks the first fairway of the golf course. No lifeguard is on duty.

Water Sports

Two of our nearby sister resorts have a wide array of water sports and toys:

Blue Water Resort has banana boat rides, with all ages welcome and room for up to six people per ride. Paddle boats and boogie boards are also available for rental.

Red Jacket Beach Resort offers parasailing as well as Jet Ski, paddleboat and kayak rentals right from the resort at Cape Cod Parasail and Jet Ski.

Restaurant and Lounge

Blue Rock’s casual restaurant, The Grill Room, serves daily breakfast and lunch until mid-afternoon. And be sure to visit the lounge for a post-round drink (hours vary by season).

The Spa at Red Jacket Beach

A full service spa offering a complete range of treatments is located nearby at our sister resort, Red Jacket Beach. Visit the spa

Accessibility Information

We offer disabled guests several options to make your stay more enjoyable, including first floor rooms, access ramps, grab bars and stools in showers, Visual Alarm™, TDD phone equipment and raised commode seating. Just let our reservation agents know your requirements.

What Does the Resort Fee Cover?

A $10 daily resort fee is added per room (not per person) from June 26 – August 31, and during school vacation weeks. This fee includes activity programs; bonfires; pool and beach towels, chairs and umbrellas; wireless Internet; weekend entertainment; Kids’ Club activities; beach parties; movie nights and Xbox tournaments; local calls and incoming faxes; 10% discount at Blue Rock Golf Course from 12 – 2 p.m.; 10% discount off water sports before 11 a.m.; daily coffee in the lobby; resort reciprocity.

Resort fee is subject to tax. Some activities are subject to change or may have a small additional fee to cover the cost of materials.

Pets

Bring your furry friend along on your next vacation or weekend getaway – we welcome four-footed guests to rooms selected especially for their creature comforts. A nightly fee of $35 (plus tax) applies. For more information visit our pet-friendly page.

Smoking

Smoking is not permitted in guest rooms or public interior areas.

Booking Questions? Please Call Us

Our knowledgeable reservations team is waiting to hear from you. Real, live help is available every day from 8 a.m. – 6 p.m. (and you won’t have to navigate through a thousand menu options to reach us, we promise). If you call after hours please leave a message and we’ll get back to you within 24 hours:

CAPE COD RESORTS: 800-CAPECOD (800-227-3263)
NORTH CONWAY RESORTS: 800-RJACKET (800-752-2538)